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Which is an example of "noise" as the term is defined in your text?
- A jet flying low overhead while you're trying to talk.
- A headache that interferes with your listening.
- Feelings of anger directed toward a partner.
- Preoccupation with another topic during a lecture.
- All of the above.
Answer:
E
- A jet flying low overhead while you're trying to talk.
- A headache that interferes with your listening.
- Feelings of anger directed toward a partner.
- Preoccupation with another topic during a lecture.
- All of the above.
Answer:
E
According to Ellen Langer, when you give careful and thoughtful attention and responses to the messages you receive you are listening
- selectively.
- purposefully.
- mindfully.
- for factual information.
- for personal information.
Answer:
C
- selectively.
- purposefully.
- mindfully.
- for factual information.
- for personal information.
Answer:
C
When you try to reflect the underlying message in a statement, you are engaging in
- judging.
- questioning.
- paraphrasing.
- prompting.
- pseudolistening.
Answer:
C
- judging.
- questioning.
- paraphrasing.
- prompting.
- pseudolistening.
Answer:
C
It’s impossible to listen all the time because we
- hear so many verbal messages.
- are often wrapped up in personal concerns.
- can understand words faster than people speak them.
- have many physical distractions.
- all of the above.
Answer:
E
- hear so many verbal messages.
- are often wrapped up in personal concerns.
- can understand words faster than people speak them.
- have many physical distractions.
- all of the above.
Answer:
E
A major misconception about listening is
- that it is a natural process.
- that it takes place in the brain.
- it affects our physical body.
- you have to hear before you can listen.
- none of the above—they are all true about listening.
Answer:
A
- that it is a natural process.
- that it takes place in the brain.
- it affects our physical body.
- you have to hear before you can listen.
- none of the above—they are all true about listening.
Answer:
A