task-focused case-work

Answer:

a method of helping a person with a problem by focusing on the immediate priorities of the client and the small steps involved in realizing, or seeking to realize, the ultimate goal.

permanency planning

Answer:

an attempt to create, in a timely fashion, a plan for a child that will return him or her safely to the family of origin or legally free the child to be adopted.

family preservation

Answer:

a commitment to provide the resources and supports that can hold together or reunite a family unit, especially to provide stability to the children.

referral file

Answer:

an updated list of all available resources in a human service area, with notations about the special characteristics or qualifications of each.

preparatory empathy

Answer:

an attempt to put oneself in the shoes of another person, to feel or think of a problem from another perspective, even before encountering a client, to sensitize the worker.

objective data

Answer:

data based on unbiased facts, not affected by personal feelings or prejudice.

subjective data

Answer:

personal opinions about the client's attitude, situation, and behavior that may or may not be objectively true.

referral statement

Answer:

an initial verbal or written statement that explains the reasons a client is being sent to or has chosen a specific resource, person, or agency.

intake interview

Answer:

an interview (form) that solicits relevant information before the delivery of a service begins.

linkage technology

Answer:

the acts involved in referring a client to another agency, worker, or resource.